Customer Support

Customer Support

Need assistance? Fill out the form below and our support team will be in touch shortly.

Need assistance? Fill out the form below and our support team will be in touch shortly.

Need Help? Contact Us

Need Help? Contact Us

Need Help? Contact Us

Phone number

+1 (833) 816-2024

Email

support@synthesis.health

An Intelligent

Health Imaging Platform

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Find answers to common questions about our platform.

What is the purpose of the Synthesis Health Support Ticket Policy?

What is the purpose of the Synthesis Health Support Ticket Policy?

What is the purpose of the Synthesis Health Support Ticket Policy?

What is the purpose of the Synthesis Health Support Ticket Policy?

How do I submit a support ticket?

How do I submit a support ticket?

How do I submit a support ticket?

How do I submit a support ticket?

When is Synthesis Support available?

When is Synthesis Support available?

When is Synthesis Support available?

When is Synthesis Support available?

When will I hear back after submitting a ticket?

When will I hear back after submitting a ticket?

When will I hear back after submitting a ticket?

When will I hear back after submitting a ticket?

How are tickets prioritized by Synthesis?

How are tickets prioritized by Synthesis?

How are tickets prioritized by Synthesis?

How are tickets prioritized by Synthesis?

What happens after I submit a ticket?

What happens after I submit a ticket?

What happens after I submit a ticket?

What happens after I submit a ticket?

How can I help speed up support?

How can I help speed up support?

How can I help speed up support?

How can I help speed up support?

Are there any exceptions or limitations to support?

Are there any exceptions or limitations to support?

Are there any exceptions or limitations to support?

Are there any exceptions or limitations to support?

Is my data safe when submitting a support ticket?

Is my data safe when submitting a support ticket?

Is my data safe when submitting a support ticket?

Is my data safe when submitting a support ticket?

Will this policy ever change?

Will this policy ever change?

Will this policy ever change?

Will this policy ever change?

Canada

Canada

22420 Dewdney Trunk Road, Suite 300
Maple Ridge, BC, V2X 3J5

22420 Dewdney Trunk Road, Suite 300
Maple Ridge, BC, V2X 3J5

United States

United States

23501 Cinco Ranch Blvd, STE H120 PMB 662
Katy, TX 77494

23501 Cinco Ranch Blvd, STE H120 PMB 662
Katy, TX 77494

©2025 Synthesis Health, Inc.